Privacy Policy
This Privacy Policy complements MOK INSURANCE Terms & Conditions. We are an independent insurance agency; all policies are issued by third-party insurance companies.
Secure coverage, guaranteed privacy
At MOK INSURANCE, the right to the protection of personal data is fundamental. This Privacy Policy explains how we collect, use, and protect personal information obtained through our website, electronic communications, and interactions conducted through our physical offices or other service channels. Your data will be treated with the utmost confidentiality and solely for the purposes for which you have provided consent, as detailed below.
- Transparency in data processing: Clarity in the management of your personal data is a priority for us.
- Limited processing: We use personal data only as necessary to provide requested services and comply with applicable laws.
- Information sharing: We do not sell personal data. We share information only as necessary to manage insurance services, comply with legal obligations, or in other cases with the client’s explicit consent.
- Confidentiality and security: We implement reasonable security measures to protect your data and maintain confidentiality.
MOK INSURANCE collects your personal data in order to manage your requests and quotes, as well as to offer you services that may be of interest to you. Specifically, we use your data to:
- Manage your registration within our digital system or platform.
- Respond to your queries, questions or requests made through our communication channels.
- Facilitate the preparation of quotes through our website.
- Process monthly premium payment requests.
- Send transactional communications related to your insurance policies.
- Manage billing and accounting purposes.
- Comply with tax obligations and ensure compliance with the current legal framework.
- Comply with specific regulatory requirements of the insurance sector.
- Prevent, detect fraud and risks associated with insurance policies.
- Develop and improve our products and services through data analysis.
- Keep your data updated.
- Conduct statistical studies.
- Perform personalized advertising based on your profile and preferences.
- Manage the sending of commercial information.
Privacy and Account Security
At MOK INSURANCE, your personal data is of foremost importance. We are committed to treating it with the utmost confidentiality and implementing appropriate security measures to protect it. We have established technical measures to prevent the loss, misuse, alteration, unauthorized access, and theft of the data provided, and we constantly review our security measures to keep them up to date.
Once a user account has been created on our website, clients may update certain personal information within their user portal for account access and informational purposes only.
Updates made within the user account, or requests sent via email or website submission, do not automatically modify, update, or endorse any insurance policy, coverage, or policy records. Coverage changes are only considered bound and effective once an authorized MOK INSURANCE agent issues an express confirmation (written or electronic) through authorized systems.
The client remains responsible for verifying that all personal information and coverage details are accurate, as reflected in the official policy documents issued by the insurance company.
If you need to request corrections or updates affecting your insurance policy, please contact us directly at: legal@mokinsurance.com
Electronic communications and third-party services
By submitting information through our website, email communications, text messages, or other electronic channels, you acknowledge and agree to the use of electronic communications for purposes related to insurance quotes, policy service, customer support, and transactional notifications.
While MOK INSURANCE implements reasonable administrative, technical, and organizational security measures to protect personal data, electronic communications may not be completely secure or free from interception or error. MOK INSURANCE is not liable for unauthorized access, transmission interruptions, or security breaches beyond its reasonable control.
Insurance policies and related services are provided by third-party insurance companies. Personal information may be shared with these companies only to obtain quotes, issue policies, administer coverage, comply with legal obligations, or manage insurance transactions, in accordance with applicable laws and regulations.
Customers are advised to verify confidential requests, payment instructions, or policy changes directly with our office by telephone when appropriate.
We will be available to assist you with any questions or requests you may have regarding the processing of your personal data.