Privacy Policy

1. Our Privacy Principles
2.  
3. Transparency in Data Processing: Clear and transparent handling of your personal information is a priority for us.
4.  
5. Limited Use of Information: We use personal information only to the extent necessary to provide requested services and comply with applicable laws and regulations.
6.  
7. Information Sharing: We do not sell personal information. Information is shared only when necessary to provide insurance-related services, comply with legal obligations, or when otherwise authorized by the customer.
8.  
9. Confidentiality and Security: We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information and maintain its confidentiality.

How We Use Your Information

MOK INSURANCE collects personal information to process insurance requests, provide quotations, manage customer relationships, and offer services that may be of interest to you.

Specifically, we may use your information to:

• Register and manage your account within our systems or digital platforms.

• Respond to inquiries, questions, and service requests submitted through our communication channels.

• Facilitate the preparation of insurance quotes through our website.

• Process premium payment requests and related transactions.

• Send transactional communications related to insurance policies.

• Manage billing and accounting functions.

• Comply with tax obligations and applicable legal requirements.

• Meet regulatory requirements specific to the insurance industry.

• Prevent, identify, and investigate fraud and insurance-related risks.

• Develop and improve products and services through data analysis.

• Maintain accurate and up-to-date customer information.

• Conduct statistical and operational analyses.

• Deliver personalized advertising and marketing communications based on customer interests and preferences.

• Manage the distribution of promotional and informational materials.

At MOK INSURANCE, your personal information is extremely important to us. We are committed to treating it with strict confidentiality and implementing appropriate safeguards to protect it.

We maintain technical, administrative, and organizational measures designed to prevent loss, misuse, alteration, unauthorized access, disclosure, or theft of information entrusted to us. Our security practices are regularly reviewed and updated to address evolving risks and industry standards.

Once a user account has been established on our website, customers may update certain personal information through their online account portal for informational and account-access purposes.

However, updates made through the user portal, website submissions, emails, text messages, or other electronic communications do not automatically modify, update, validate, renew, reinstate, or alter any insurance policy, coverage, or policy record.

Changes affecting insurance coverage are considered valid and binding only after an authorized MOK INSURANCE agent provides express confirmation, either in writing or electronically through approved systems.

Customers remain responsible for verifying that all personal information, policy details, and coverage information are accurate as reflected in the official policy documents issued by the insurance carrier.

To request corrections or updates affecting an insurance policy, please contact us directly at: service@mokinsurance.com

By submitting information through our website, email communications, text messaging services, or other electronic channels, you acknowledge and consent to the use of electronic communications for purposes related to insurance quotations, policy servicing, customer support, and transactional notifications.

Although MOK INSURANCE implements reasonable administrative, technical, and organizational safeguards, electronic communications may not be entirely secure and may be subject to interception, delays, transmission failures, or other risks beyond our control.

Accordingly, MOK INSURANCE shall not be liable for unauthorized access, transmission interruptions, security breaches, or other events that occur outside of its reasonable control.

Insurance policies and related services are provided by third-party insurance carriers. Personal information will be shared with these companies only as necessary to:

• Obtain insurance quotations.

• Issue insurance policies.

• Service and administer coverage.

• Process insurance-related transactions.

• Comply with legal and regulatory obligations.

Such information sharing will be conducted in accordance with applicable federal and state laws and insurance regulations.

Customers are encouraged to verify sensitive requests, payment instructions, and policy-related changes directly with our office by telephone whenever appropriate.

We remain available to assist with any questions, concerns, or requests regarding the collection, use, or protection of your personal information.

By using the services provided by MOK INSURANCE, you acknowledge that you have read, understood, and accepted this Privacy Policy.