About Us
Protection Confidence Excellence
We are distinguished as an insurance agency committed to our clients and the community society that makes up the state of Texas. With the purpose of providing solutions in customized insurance policy solutions that effectively respond to individual and business needs, ensuring comprehensive financial protection against various risks.
Mission
Our main mission is to provide solutions focused on the needs of our clients, ensuring comprehensive financial protection and trust through a personalized and transparent service.
Vision
To be recognized as a leading agency in the insurance industry for our excellence in customer service, constant innovation and commitment to safety and social well-being.
Values
Governed by values that guide our actions and decisions, ensuring a constant commitment to excellence and ethics in all our services:
- Equality: We treat all of our customers with equal respect and consideration.
- Responsibility and efficiency: We act with diligence and efficiency in each service we offer, meeting the expectations of our clients in a timely and effective manner.
- Respect: We value diversity and respect the individual differences of our clients and collaborators.
- Loyalty: We maintain a relationship of mutual trust with our clients, ensuring their continuous satisfaction throughout our collaboration.
- Honesty: We are committed to acting with integrity in all our operations, offering clear and accurate information in each interaction.
- Fairness: We treat each client fairly and equitably, offering customized solutions that fit their specific needs.
- Confidentiality: We safeguard our clients personal information with the highest standards of security and confidentiality, ensuring their privacy at all times.
At MOK INSURANCE, we work every day to exceed our own expectations, under these basic principles that are the cornerstone that guide us on the path of excellence and being the agency that we want, for the clients and community that we want.